Everything
you need to
know
regarding
Reservations
at
Highland
Lake Inn
From April –
November, we
require a
2-night
(Friday/Saturday)
stay on
weekends.
Check in
time is
between 4 pm
and 11 pm.
Check out
time is
11am. We
cannot grant
requests for
late
checkouts.
Cribs and
rollaway
beds are
available in
most rooms.
There is a
one-time fee
of $20 for
each. Please
request
additional
beds prior
to your
arrival.
A deposit
equal to one
night’s stay
is required
to reserve a
room in the
Lodge,
Woodward
House and
the Cabin
Rooms. A 50%
deposit and
a signed
contract are
required to
reserve a
cottage.
Everything
you need to
know
regarding
Cancellations
at
Highland
Lake Inn
Guests are financially responsible for their entire reservation unless changes or cancellations are made at least 7 days (for Lodge, Woodward House and Cabin Rooms), 60 days (for Historic Poolside Cottages) and 60 days (for Garden Hamlet Cottages) prior to arrival. During Holidays and Peak Season, reservations cancelled within 7 days of the arrival date will be charged for the full stay as reserved. During Mid-Peak and Value Seasons, reservations cancelled within 7 days of the arrival date will forfeit the deposit.
Group Cancellation Policy: Individual Reservations made as part of a group are subject to a 60-day Cancellation Policy.
In the event
of an early
departure,
guests are
responsible
for payment
of any
unused
nights.
Holidays and
Group
Bookings may
require
longer
cancellations.
Everything
you need to
know
regarding
Rates at
Highland
Lake Inn
Rates for
the Lodge,
Woodward
House and
Cabin Rooms
include our
Fabulous
Country
Buffet
Breakfast.
Since our
Historic
Poolside
Cottages and
Garden
Hamlets
offer a
kitchen,
their rates
do not
include
breakfast.
Restaurant
and
housekeeping
gratuities
are not
included in
our lodging
rates.
Prices
listed are
double
occupancy.
Each
additional
adult
(anyone 12
and older)
will be
charged an
additional
$20 per
night.
All rates
are subject
to 7% NC
state tax
and a 4%
Henderson
County
Occupancy
tax.
Holiday
rates (New
Year’s Eve,
Valentine’s
Day,
Memorial Day
Weekend, 4th
of July
Weekend,
Labor Day
and
Thanksgiving)
may be
higher than
published
rates.
Rates are
subject to
change
without
notice.
Everything
else you
need to know
A list
of
recommended
local
kennels is
available
from our
Guest
Services
Staff. We
will charge
a $100/day
fee if there
is evidence
a guest has
an animal
with them.
All interior
areas are
smoke-free.
Please help
us maintain
these areas
by limiting
smoking to
our many
outside
porches.
Please
utilize ash
receptacles
to help keep
our property
beautiful.
There will
be a
$100/day fee
charged to
any room
where there
is evidence
of smoking.
Children of
all ages are
welcome at
Highland
Lake Inn.
Please let
our Guest
Services
staff know
if you are
bringing the
family so
that they
can help you
choose just
the right
room for
everyone’s
comfort.
Highland
Lake Inn
is now
Dog
Friendly
Highland Lake Inn is now Dog Friendly. We welcome you to bring your dog when you stay in the Waterlily Cottage and Periwinkle Cottage. Dog owners are charged a $25 non-refundable fee per night. Proof of vaccination and flea protection must be faxed to us at time of reservation. Please bring one dog only. The maximum weight allowed is 40 pounds.
Upon arrival
we have you
sign the
following
contract
stating that
you agree to
abide by the
following
guidelines
during your
stay:
- My
dog is
not
aggressive;
up to
date
with
vaccinations
and is
well
socialized
with
other
animals
and
people.
- My
dog is
free of
ticks
and
fleas.
- My
dog will
be under
my care
at all
times.
If I
leave my
dog
unattended,
he/she
will be
crated,
for the
protection
of staff
and
furnishings.
- I
assume
the
responsibility
for any
and all
damages
to the
cottage.
- When
outside,
my dog
will be
on a
leash
and
under my
control.
- I
will
dispose
of my
dog
messes,
both
inside
and
outside.
- I
will
clean
off my
dog if
he/she
is wet
or
dirty,
using
towels
provided
by
Highland
Lake Inn
for dog
care.
- I
will
notify
management
immediately
of any
dog
accidents.
